RTI’s guiding passion is to create products that enhance the user experience – each and every day they are used. Achieving this result requires a great deal of innovation, and an unusual commitment to every detail of product design. To us, a product that is intuitive, durable, and reliable is not good enough. We demand that the product experience not only be functional, but also enjoyable. It is this philosophy that sets RTI apart from our competition.
RTI not only strives for excellence in the products themselves, but in everything we do. We believe our award winning software tools allow the Professional Integrator to elevate the capabilities and user experience of the system to the highest level. We believe our technical support should be staffed with experienced, knowledgeable personnel. We believe our service department should do whatever it takes to meet the needs of our customers. We believe in continuously improving everything we do.
RTI has received a CEPro 2016 Quest for Quality award for Best Dealer Programs/Incentives (Platinum). The Quest for Quality Awards are unique because they recognize services, not products. RTI was nominated solely by CE Pro readers in a series of open-ended questionnaires sent to subscribers.
The Mark of Excellence Awards honor outstanding innovation and achievement in custom home electronics products, services and installation technologies. Entries are reviewed by a panel of experts and submitted in Supplier and Systems Integrators categories.